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Case studies
Founded in 2014, Vitesse was established to fix opaque, costly and outdated payments processes. The management team had previously changed the face of local collections with Envoy Services (acquired by Worldpay in 2011), so had a clear vision of what was needed based on their collective payments experience of over 100 years.
Fast forward to today and Vitesse provides its customers with “the smart way to make global payments everyday”.
Vitesse has only one (extremely busy!) in-house lawyer and, as the business evolved, it was clear that she needed legal resource to parachute in and help her with the day-to-day so that the sales team were supported in closing all the deals they were winning. Dilpreet decided to work with us in early 2022 because she liked our subscription offering and was drawn to our human delivery of legal services combined with the technical ability of the team.
In 2022, Vitesse was successful in winning a competitive tender to develop and provide a faster claims payments solution to the London insurance market, and they needed support to get it over the line.
This deal was hugely important to Vitesse and the largest one they’d ever signed, so it was critical to close it in a very short timescale. It was a complex deal with many moving parts including parallel discussions taking place across legal, regulatory, compliance, service delivery and commercial teams. But, drawing upon our knowledge of their business and expert negotiation skills, we successfully completed the deal within the tight timeframe available.
Dilpreet and our lawyers work together very closely, often speaking multiple times a day to ensure the business gets the legal support it needs.
“Rachael and the rest of the Plume team have been an invaluable source of support for me. As an extremely busy sole legal counsel, I’m constantly having to juggle the multitude of legal needs across the business. But because they know the business so well, they can easily pick things up and run with them without me having to get involved or worry that it won’t be done properly. They know exactly what they’re doing and they just get on with it, and they’re a pleasure to work with in the process.”
Dilpreet Sahota, Legal Counsel, Vitesse
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